Order Cancellation Policy

Order Cancellation Policy

At Bodycouturee, we understand that sometimes you may need to cancel an order. Please review our order cancellation policy for details on how to do so.


1. Order Cancellation

Timeframe for Cancellation:
Orders can be canceled within 12 hours of purchase for a full refund.
After 12 hours, orders may have already been processed and shipped. In this case, you will need to follow our Return & Refund Policy.




How to Cancel an Order:
To cancel your order, please contact our customer service team as soon as possible at ibodycouturee@gmail.com.
Provide your order number and reason for cancellation.




2. Cancellation Confirmation

Upon receiving your cancellation request, we will confirm the cancellation via email.
If the order has not yet been processed, we will cancel it and issue a full refund to your original method of payment within 7-10 business days.




3. Orders Already Shipped

If your order has already been shipped, we are unable to cancel it. In this case, you will need to wait until you receive the order and then follow our Return & Refund Policy.




4. Non-Cancellable Items

Certain items cannot be canceled once the order is placed. These may include:
  • Customized or personalized products
  • Perishable goods (such as food, flowers, or plants)
  • Downloadable software products


5. Contact Us

If you have any questions about our Order Cancellation Policy, please contact us at:
Email: Bodycouturee@gmail.com

In today's fast-paced world, order cancellation can become a frequent necessity. At our company, we strive to make the order cancellation process as smooth and seamless as possible. Whether you placed an order by mistake, or have changed your mind, we understand and are here to assist you at every step.


Our order cancellation policy is designed to provide clarity and convenience. When you need to cancel an order, it's essential to act quickly, so your request is handled before shipping or processing begins. Orders can typically be canceled within a certain timeframe, and we always encourage customers to review the specifics on their order confirmation emails.


To initiate an order cancellation, you can easily contact our customer support team. Our representatives are trained to help you through the process efficiently. You may need to provide your order number and other relevant details, so keep this information handy. We aim to respond to cancellation requests promptly and inform you about the status of your request, ensuring a transparent process.


There may be circumstances where an order cannot be canceled. For example, if the order has already been processed or shipped, it might be too late to stop it. In such cases, you will need to wait until the order arrives and then follow our return policy guidelines. We aim to maintain fairness and clarity in these scenarios to ensure customer satisfaction.


Refund processing is also an integral part of our order cancellation policy. Once an order is successfully canceled, we initiate the refund process. Typically, refunds are processed within a few business days, but the exact timing can depend on your payment method or financial institution. We communicate any delays or additional steps required, so you are always kept in the loop.


Our objective is to create a hassle-free experience for our customers. Understanding our order cancellation policy means you can make more informed decisions and feel secure when shopping with us. Always reach out to our support team if you have any questions or need assistance at any point in the order process. Your satisfaction is what drives us, and we are committed to providing exceptional service.