Policy & Returns

Our Promise: Easy Returns and Convenient Cancellation

We take a lot of pride in hand-pouring each and every one of our candles in studio, every day. Our candles are made using natural soy wax, pure fragrance oils, and cotton paper wicks, resulting in a candle that is cleaning-burning, true-to-scent, and long-lasting. If your candle (or other scented product) doesn’t burn exactly the way you think a candle should perform, please contact us at Bodycouturee@gmail.com so we can make it right! Please contact us before proceeding with the below. We will exchange any merchandise in its original condition within 30 days of purchase along with a copy of your original invoice. You may exchange your merchandise two ways: List the items you want to exchange on your invoice and send the items back to: Bodycouturee&Co Attn: Returns Department. You are responsible for return shipping costs (unless the product is damaged or defective). Your original payment method will be charged or credited when the return/exchange is processed. Thank you!

Shopping online can sometimes lead to uncertainty, but we want to remove any doubts and make your shopping experience with us seamless and hassle-free. This is why we've established a clear returns policy.

When it comes to returns, we understand that flexibility is key. So, you can rest assured knowing that we'll handle returns promptly to ensure you get the value you deserve. We actively strive to make our returns process straightforward and hassle-free because we value our customers' satisfaction above all else.

Our cancellation policy is designed to be equally customer-focused. We understand plans change, so we offer a convenient cancellation feature for our customers. You can cancel your order within a specific timeframe without worrying about any penalties. We're here to make your shopping experience easy and enjoyable.

Remember, the customer always comes first in our business. That's why our policies are built to provide you with the best possible shopping experience. If you're not satisfied, we're not satisfied. That's our promise to you.