Order Cancellation Policy

At Bodycouturee, we understand that sometimes you may need to cancel an order. Please review our order cancellation policy for details on how to do so.

1. Order Cancellation
Timeframe for Cancellation:
Orders can be canceled within 12 hours of purchase for a full refund.
After 12 hours, orders may have already been processed and shipped. In this case, you will need to follow our Return & Refund Policy.
How to Cancel an Order:
To cancel your order, please contact our customer service team as soon as possible at ibodycouturee@gmail.com.
Provide your order number and reason for cancellation.
2. Cancellation Confirmation
Upon receiving your cancellation request, we will confirm the cancellation via email.
If the order has not yet been processed, we will cancel it and issue a full refund to your original method of payment within 7-10 business days.
3. Orders Already Shipped
If your order has already been shipped, we are unable to cancel it. In this case, you will need to wait until you receive the order and then follow our Return & Refund Policy.
4. Non-Cancellable Items
Certain items cannot be canceled once the order is placed. These may include:
  • Customized or personalized products
  • Perishable goods (such as food, flowers, or plants)
  • Downloadable software products
5. Contact Us
If you have any questions about our Order Cancellation Policy, please contact us at:
Email: Bodycouturee@gmail.com